Qllipse Privacy Policy
Last updated: 21.07.2026
1. Introduction
This Privacy Policy explains how Qllipse ("Qllipse", "we", "us", or "our") collects, uses, stores, and protects personal information when you use our application, website, and related services (collectively, the "Service").
Qllipse processes personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
This Privacy Policy explains:
- What information we collect
- How we use information
- How information is stored and protected
- Your rights regarding your personal information
By using the Service, you acknowledge the practices described in this Privacy Policy.
2. Data Controller
Qllipse acts as the data controller for personal information processed through the Service.
Controller:
Qllipse
Email: support@qllipse.com
Website: www.qllipse.com
If you have questions regarding privacy or personal data processing, please contact us using the information above.
3. Information We Collect
We collect information necessary to provide, maintain, and improve the Service.
Account Information
When you create an account, we may collect:
- Name
- Email address
- Account credentials
- Organization or production information provided by the user
This information is used to create and manage your account, provide access to the Service, and communicate with you.
Production Content
Qllipse allows users to create and manage production-related information.
This may include:
- Scripts
- Cue information
- Notes
- Images
- Production tasks
- Workflow information
- Other content created or uploaded by users
Users retain ownership of the content they create using Qllipse.
Qllipse processes production content only for the purposes necessary to provide, maintain, and improve the Service.
Qllipse does not claim ownership of user-created production materials.
Device and Usage Information
We may collect technical information related to your use of the Service, including:
- Device information
- Operating system information
- Application version
- Crash reports
- Error logs
- Usage information
- Performance data
This information helps us maintain reliability, diagnose technical issues, and improve the Service.
Payment Information
Payments may be processed through third-party payment providers.
Qllipse does not store complete payment card details on its own servers.
Payment providers process payment information according to their own privacy policies and security practices.
4. How We Use Your Information
We use personal information for the following purposes:
Providing the Service
To:
- Create and manage user accounts
- Provide access to Qllipse features
- Store and synchronize user-created content
- Maintain production workflows
Authentication and Security
To:
- Protect accounts
- Prevent unauthorized access
- Detect abuse or misuse
- Maintain service security
Licensing and Billing
To:
- Manage subscriptions
- Process payments
- Maintain account status
Customer Support
To:
- Respond to questions
- Troubleshoot technical issues
- Provide assistance with the Service
Product Improvement
To:
- Understand how the Service is used
- Improve features
- Fix errors
- Improve reliability and performance
5. Legal Basis for Processing
Under the GDPR, Qllipse processes personal information based on the following legal grounds:
Contractual Necessity
Processing is necessary to provide the Service requested by the user, including account management and delivery of features.
Legitimate Interests
Processing may be necessary for our legitimate interests, including:
- Improving the Service
- Maintaining security
- Preventing misuse
- Providing customer support
Legal Obligations
We may process information where required to comply with applicable legal obligations.
6. Data Storage and Retention
We retain personal information only for as long as necessary to provide the Service, fulfill the purposes described in this Privacy Policy, and comply with applicable legal requirements.
Users may request deletion of their account and associated personal information by contacting:
When an account is deleted, we will take reasonable steps to remove or anonymize associated personal information, unless retention is required for legal or operational reasons.
7. Third-Party Service Providers
Qllipse may use trusted third-party providers to support the operation of the Service.
These providers may include services related to:
- Hosting and infrastructure
- Payment processing
- Authentication
- Analytics
- Error reporting and diagnostics
Third-party providers process information only as necessary to provide their services and according to their own privacy policies.
8. International Data Transfers
Some service providers may process information outside the European Economic Area (EEA).
Where personal information is transferred outside the EEA, Qllipse takes reasonable steps to ensure that appropriate safeguards are applied in accordance with GDPR requirements.
9. Data Security
Qllipse applies reasonable technical and organizational measures designed to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Accidental disclosure
However, no online service or storage system can guarantee absolute security.
Users are also responsible for maintaining the security of their own accounts, devices, and access credentials.
10. Your GDPR Rights
Under the GDPR, you may have the following rights regarding your personal information:
Access
You may request a copy of the personal information we hold about you.
Correction
You may request correction of inaccurate or incomplete information.
Deletion
You may request deletion of your personal information.
Data Portability
You may request your personal information in a structured, commonly used, and machine-readable format where applicable.
Restriction and Objection
You may request restriction of processing or object to certain types of processing where applicable.
To exercise these rights, contact: support@qllipse.com
11. Cookies and Analytics
Qllipse may use cookies or similar technologies to:
- Maintain functionality
- Understand service usage
- Improve user experience
Where required by law, users will be provided with appropriate choices regarding cookie usage.
12. Children's Privacy
Qllipse is not intended for children under the minimum age required by applicable law.
Users must meet applicable age requirements to create an account and use the Service.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, the updated version will be published with a revised "Last updated" date.
Continued use of the Service after changes are published constitutes acceptance of the updated Privacy Policy.
14. Contact Us
For privacy-related questions, requests, or concerns, please contact:
Email: support@qllipse.com
Website: www.qllipse.com
We aim to respond as quickly as reasonably possible. Response times may vary depending on request volume and complexity.